Privacy Policy
At WESTSTONEGENERAL, we take your privacy seriously. This policy explains what information we collect, why we collect it, and how we protect it. We want you to feel comfortable shopping with us, so we keep things simple and transparent.
What We Collect
When you place an order, we ask for your name, shipping address, email address, and payment details. We use this information only to process your order, confirm your purchase, and deliver your items. We also collect basic browsing data, like which pages you visit, to help us improve our website and make your shopping experience better.
Why We Collect It
We need your information to complete your transactions and provide customer support. If you contact us at [email protected], we keep a record of that conversation so we can assist you properly. We also use your email to send order updates and, only if you choose to opt in, occasional news about our products.
Your Rights Under GDPR and CCPA
If you live in the European Union or California, you have specific rights regarding your personal data. You can ask us to see what information we hold about you, request that we correct any mistakes, or ask us to delete your data entirely. You can also object to how we use your information or request that we transfer your data to another service. To exercise any of these rights, simply email us at [email protected]. We will respond within 30 days.
How We Protect Your Data
We use secure encryption technology to protect your personal information during transmission. Payment details are processed by trusted payment providers, and we never store your full credit card number on our servers. Our team reviews our security practices regularly to keep your data safe.
Sharing Your Information
We do not sell your personal information to anyone. We only share your data with the shipping carriers who deliver your packages and the payment processors who handle your transactions. These partners use your information solely to complete your order.
Cookies
Our website uses small files called cookies to remember your preferences and keep track of your shopping cart. You can disable cookies in your browser settings, but this may affect how our site functions for you.
Contact Us
If you have any questions about this policy or how we handle your information, please reach out to us at [email protected]. We are happy to help and will respond as quickly as we can.
We may update this policy from time to time to reflect changes in our practices or for legal reasons. Any updates will be posted on this page, so you always know what to expect from us.