Shipping Policy

At WESTSTONEGENERAL, we want your order to arrive smoothly and without any surprises. That’s why we keep our shipping straightforward and simple. Every order ships free to customers in the United States and Canada. No hidden fees, no extra charges at checkout, and no minimum purchase required. What you see is what you pay.

Once your order leaves our hands, delivery times depend on where you’re located. For customers in the United States, please allow 7 to 11 business days for your package to arrive. For customers in Canada, delivery typically takes 5 to 10 business days. These timelines include processing time, which usually takes 1 to 2 business days after you place your order.

We know waiting for a package can feel like forever, so we work hard to get your items out the door quickly. After your order ships, you’ll receive a confirmation email with tracking information. That way, you can follow along and know exactly when your package will show up.

If you have any questions about your order or our shipping process, we’re here to help. Feel free to reach out to us at [email protected], and we’ll get back to you as soon as we can. You can also write to us at 2400 Market Street, Suite 234, Philadelphia, PA 19103.

We appreciate you choosing WESTSTONEGENERAL, and we’re grateful for your trust in us. Thank you for being part of our story.