We know you might have a few questions before placing an order. Here are the answers to the things we hear most often. If you don’t find what you’re looking for, just send us a note at service@weststonegeneral.shop, and we’ll be happy to help.<\/p>\n
We know waiting for a package isn’t the fun part. Most orders are processed within 1 to 2 business days. After that, standard shipping usually takes between 5 and 10 business days, depending on where you live. You’ll receive a confirmation email with your tracking number as soon as your order leaves our facility.<\/p>\n
Absolutely. Once your order ships, we send a tracking link straight to your inbox. You can follow along at every step, from our warehouse to your front door. If you ever lose the email, just reach out to us at service@weststonegeneral.shop, and we’ll resend it right away.<\/p>\n
We want you to feel good about your purchase. If something isn’t working out, you have 30 days from the date of delivery to request a return. Items should be unused and in their original packaging. To start the process, simply email us, and we’ll walk you through the steps. Refunds are issued to your original payment method once we receive and inspect the item.<\/p>\n
After your return arrives at our warehouse, we usually process the refund within 3 to 5 business days. Your bank or credit card company may take a few extra days to show the money in your account. If it’s been more than 10 business days and you haven’t seen anything, please get in touch.<\/p>\n
We keep things simple and secure. We accept all major credit cards, debit cards, and PayPal. All transactions are processed through encrypted, secure payment gateways, so your financial information stays protected.<\/p>\n
Your privacy matters to us. We only collect the information needed to process and deliver your order. We never sell or share your personal data with third parties for marketing purposes. Our systems follow GDPR and CCPA guidelines to keep your information safe. You can read our full privacy policy on our website anytime.<\/p>\n
We source our products carefully and personally stand behind everything we sell. Before anything goes live on our site, we check it for durability and everyday usefulness. If you ever receive something that doesn’t meet your expectations, let us know. We’ll make it right.<\/p>\n
The easiest way to reach us is by email at service@weststonegeneral.shop. We check our inbox regularly and usually respond within 24 hours on business days. Whether you have a question about an order or just want some advice, we’re here for you.<\/p>\n","protected":false},"excerpt":{"rendered":"
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